Privacy Policy for Sandtris.net
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and frequency of visits, interaction patterns, game scores, and device information. This information is collected through automated logging systems, cookies, and analytics tools and may include gameplay duration, feature utilization, and interaction patterns specific to our sand-based puzzle games. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving game performance, enhancing user experience, identifying technical issues, and analyzing usage patterns, which enables us to optimize gameplay mechanics, deliver personalized content, and maintain service quality. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, registration date, and account status. This information is collected through registration forms, account settings, and user input and may include notification preferences, display name, and authentication credentials. The source of this data is direct user submission during account creation and management. We process this information for purposes including user authentication, account security, communication delivery, and service personalization, which enables us to provide secure access, maintain account integrity, and deliver relevant updates. The legal basis for this processing is the performance of a contract between you and us and our legitimate interests in proper service administration.
We may process profile data (“profile data”), which comprehensively includes display name, avatar, gaming preferences, achievement history, and social connections. This information is collected through profile customization, gameplay history, and user interactions and may include game progress, achievement badges, and friend lists. The source of this data is user-provided information and automated gameplay tracking. We process this information for purposes including community features, gameplay progression, achievement tracking, and social interaction facilitation, which enables us to provide personalized gaming experiences, social features, and progress tracking. The legal basis for this processing is our legitimate interests in providing enhanced gaming services and user engagement features.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether we process your personal data and to receive a copy of that data. This includes the ability to view your stored information, verify processing purposes, and confirm data categories. To exercise this right, you can submit a written request through our contact email, providing necessary identification details. We will respond within 30 days and may require government-issued identification, account verification details, and proof of email ownership to verify your identity.
Right to Rectification: You have the right to have inaccurate personal data corrected and incomplete data completed. This includes the ability to update profile information, correct account details, and modify gameplay preferences. To exercise this right, you can use our account settings interface or contact our support team directly. We will process your request within 15 days and may require current password verification, email confirmation, and identity documentation to verify your identity.
Right to Erasure: You have the right to request the deletion of your personal data under specific circumstances. This includes the ability to delete your account, remove gameplay history, and erase profile information. To exercise this right, you can submit a deletion request through our dedicated form or contact our support team. We will process your request within 30 days and may require account password, email verification, and written confirmation to verify your identity.
Right to Restrict Processing: You have the right to limit how we use your personal data when certain conditions apply. This includes the ability to pause data collection, limit profile visibility, and restrict data processing. To exercise this right, you can adjust your privacy settings or contact our support team with specific restrictions. We will respond within 15 days and may require account verification, written request details, and identity confirmation to verify your identity.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transmit this data to another controller. This includes the ability to export game progress, download account data, and transfer profile information. To exercise this right, you can use our data export tool or submit a portability request. We will process your request within 30 days and may require two-factor authentication, account ownership verification, and identity documentation to verify your identity.Data Collection and Processing
Service Data
We process service data which includes user account details, gameplay statistics, progress tracking, and saved preferences. This processing involves automated collection, storage, and analysis, enabling us to provide personalized gaming experiences and track achievements. For example, in the context of gaming, this includes recording completion times, puzzle solutions, and interactive patterns. The legal basis for this processing is legitimate interests and contractual necessity, specifically to deliver our core gaming services and maintain game progression.
Technical Data
We process technical data which includes device information, browser type, IP address, and system performance metrics. This processing involves automated logging, analysis, and optimization, enabling us to ensure optimal game performance and compatibility. For example, in the context of gaming, this includes monitoring frame rates, loading times, and device-specific rendering capabilities. The legal basis for this processing is legitimate interests, specifically to maintain service quality and technical stability.
Communication Data
We process communication data which includes email correspondence, support tickets, and in-game chat messages. This processing involves storage, monitoring, and analysis, enabling us to provide customer support and maintain community standards. For example, in the context of gaming, this includes moderating user interactions and addressing technical issues. The legal basis for this processing is legitimate interests and consent, specifically to facilitate user support and community engagement.
Transaction Data
We process transaction data which includes purchase history, payment details, and subscription status. This processing involves secure payment processing, record-keeping, and verification, enabling us to manage premium features and subscriptions. For example, in the context of gaming, this includes processing in-game purchases and premium account upgrades. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill purchase agreements and comply with financial regulations.
Preference Data
We process preference data which includes game settings, customization choices, and notification preferences. This processing involves storage and application of user choices, enabling us to provide personalized gaming experiences. For example, in the context of gaming, this includes saving control configurations and visual preferences. The legal basis for this processing is consent and legitimate interests, specifically to enhance user experience and maintain game functionality.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
Our incident response plan includes immediate breach detection, containment procedures, and user notification protocols, with regular testing and updates.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by GDPR standards, ISO 27001 certification, and regional data protection regulations, ensuring compliance with global privacy requirements. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of account activity plus 24 months after account closure to facilitate account recovery and service continuation
Usage Data: Maintained for 12 months to analyze gaming patterns and improve service quality
Transaction Records: Kept for 7 years to comply with financial regulations and tax requirements
Communication History: Stored for 24 months to maintain support quality and resolve disputes
Technical Logs: Retained for 6 months to monitor system performance and investigate technical issues
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Sandtris.net
Essential cookies are fundamental to website functionality. These cookies enable secure user authentication, maintain game progress, and ensure technical stability during gameplay sessions. We use them specifically for:
– User authentication and secure login
– Game state preservation and progress tracking
– Basic site operations and technical performance
– Active session management
– System stability and security measures
Functional cookies enhance your experience by remembering your preferences. They enable:
– Language and regional settings for global players
– Custom game control configurations
– User interface personalization
– Gaming feature optimization
– Saved gameplay preferences and settings
Analytics cookies help us understand user behavior. They collect information about:
– Game interaction patterns
– Navigation through different game modes
– Feature popularity and usage
– Gaming session duration
– Player preferences and choices
Performance cookies assess and improve website operation by:
– Monitoring game loading speeds
– Identifying technical issues during gameplay
– Optimizing content delivery for smooth performance
– Analyzing user experience in different game modes
– Tracking system performance during peak gaming periods
Cookie Management
You can control cookie preferences through:
– Browser settings
– Our in-site cookie consent tool
– Privacy preference center
– Account settings
GDPR Compliance
For EU residents, we ensure:
– Explicit consent mechanisms before gameplay
– Minimal data collection necessary for game function
– Clear purpose limitation for all data usage
– Defined storage limitations
– Complete processing transparency
CCPA Compliance
California residents have additional rights:
– Right to know about personal information collected during gameplay
– Right to delete personal gaming data
– Right to opt-out of data sales
– Right to non-discrimination in service quality
– Right to access collected gaming information
COPPA Compliance
Regarding users under 13:
– Strict age verification requirements
– Mandatory parental consent procedures
– Limited data collection for young players
– Enhanced protection measures
– Comprehensive parental access rights
Updates and Changes
Policy updates involve:
– Regular review procedures
– Direct user notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
Contact Information
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for sandtris.net and covers all associated services within the gaming industry.